Privacy Policy
Privacy Policy for Findlycart
Last Updated: March 15, 2026
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (findlycart.com).
This service is operated by KANTARAJ PATRI (GSTIN: 29BKAPP7040Q2ZI ), a registered proprietorship in India, doing business as Findlycart.
By using our website, you agree to the collection and use of your information as described here. If you have any questions, please contact us.
1. Our Commitment to Your Privacy (In Plain English)
Who We Are: independent Indian ecommerce platform founded in Hubli, Karnataka . Established in 2025 under the proprietorship KANTARAJ PATRI , and we officially launched the Findlycart brand and website findlycart.com in 2025 with a clear mission- to provide a reliable and trustworthy online shopping experience for customers across India.
What We Collect: We collect information needed to process your order, like your name, address, and payment details. We also use cookies to improve your browsing experience.
How We Use It: Your information is used to fulfill your order, provide customer support, and for marketing purposes.
Who We Share It With: We share your data with essential partners who help us run our business, such as our e-commerce platform ( odoo ), payment processors, and shipping carriers. We do not sell your personal data.
Your Rights: You have rights over your data, including the right to access, correct, or delete it.
Contact: Our designated Grievance Officer is available to address any privacy concerns.
2. Information We Collect
We collect personal information in the following ways:
Information You Provide Directly:
Contact & Order Details: Your name, billing address, shipping address, phone number, and email address when you place an order.
Account Information: Your username and password if you create an account.
Communications: Any information you provide when you contact our customer support.
Information Collected Automatically:
Device & Usage Data: When you visit our site, we automatically collect information about your device (IP address, browser type) and how you interact with our site (pages visited, products viewed) using cookies and similar technologies.
Information from Third Parties:
Service Providers: We receive information from our partners, such as Odoo and our payment gateways, to confirm payments and process orders.
3. How We Use Your Information
We use your personal information for the following legitimate purposes:
Providing Products and Services: To process your payments, fulfill your orders, arrange for shipping, manage returns, and maintain your account.
Customer Support: To communicate with you and respond to your inquiries.
Marketing and Advertising: To send you promotional offers via email (you can opt-out at any time) and to show you relevant ads.
Security and Fraud Prevention: To protect our website and customers from fraudulent or illegal activity.
Legal Compliance: To comply with applicable laws, regulations, and legal requests.
4. Sharing Your Information
We only share your personal information with third parties who help us run our business:
odoo: Our store is hosted on odoo . They provide the platform that allows us to sell our products. Your data is stored through odoo data storage and databases. They store your data on a secure server behind a firewall. For more insight, you may also want to read odoo Terms of Service or Privacy Statement.
Payment Gateways: To process your payments securely. We do not store your full credit card information.
Shipping Carriers: To deliver your orders.
Legal Authorities: If required by law or to respond to a valid legal process.
5. Your Rights Over Your Data
As per Indian law, you have specific rights regarding your personal information. You have the right to:
Access: Request a copy of the personal information we hold about you.
Correct: Request that we correct any inaccurate information.
Delete: Ask us to delete your personal information, subject to our legal and contractual obligations.
Withdraw Consent: Withdraw your consent for marketing communications at any time by using the "unsubscribe" link in our emails.
To exercise any of these rights, please contact our Grievance Officer.
6. Data Security & Retention
We take reasonable precautions to protect your information. However, no method of transmission over the Internet is 100% secure. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.
7. Grievance Officer
In compliance with India's Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have appointed a Grievance Officer to address any concerns or complaints regarding your privacy.
Grievance Officer: KANTARAJ PATRI
Email: info@findlycart.com
Please contact our Grievance Officer to exercise your rights or for any privacy-related grievances. We will respond to your request within the timeframe required by law. You also have the right to lodge a complaint with the Data Protection Board of India.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Information
If you have any questions about this Privacy Policy, please contact us.
Legal Name: KANTARAJ PATRI
Trading Name: FINDLYCART
GSTIN: 29BKAPP7040Q2ZI
Registered Business Address: Findlycart, Sulla Road Keshwapur HUBLI - 580023